{"id":3922,"date":"2025-11-27T15:51:24","date_gmt":"2025-11-27T15:51:24","guid":{"rendered":"https:\/\/369-luxury.com\/?page_id=3922"},"modified":"2025-11-27T15:55:42","modified_gmt":"2025-11-27T15:55:42","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/369-luxury.com\/ar\/privacy-policy-2\/","title":{"rendered":"Shipping &amp; Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3922\" class=\"elementor elementor-3922\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2005d0eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2005d0eb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff398de\" data-id=\"ff398de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d850c97 elementor-widget elementor-widget-text-editor\" data-id=\"5d850c97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"557\" data-end=\"589\"><strong>Shipping Information<\/strong><\/h3><p data-start=\"590\" data-end=\"640\">At 369 Luxury, every order is handled with precision and care.<br data-start=\"349\" data-end=\"352\" \/>All orders are processed within <strong data-start=\"384\" data-end=\"405\">1\u20132 business days<\/strong>. Orders placed on weekends or public holidays will be processed on the next business day.<\/p><h3 data-start=\"642\" data-end=\"674\"><strong>Shipping Rates &amp; Delivery Times<\/strong><\/h3><ul data-start=\"675\" data-end=\"825\"><li data-start=\"675\" data-end=\"688\"><p data-start=\"537\" data-end=\"591\">We offer fast and reliable delivery across the region.<\/p><ul data-start=\"593\" data-end=\"754\"><li data-start=\"593\" data-end=\"637\"><p data-start=\"595\" data-end=\"637\"><strong data-start=\"595\" data-end=\"617\">Standard Shipping:<\/strong> 2\u20135 business days<\/p><\/li><li data-start=\"638\" data-end=\"681\"><p data-start=\"640\" data-end=\"681\"><strong data-start=\"640\" data-end=\"661\">Express Shipping:<\/strong> 1\u20132 business days<\/p><\/li><li data-start=\"682\" data-end=\"754\"><p data-start=\"684\" data-end=\"754\"><strong data-start=\"684\" data-end=\"711\">International Shipping:<\/strong> 5\u201310 business days (depending on location)<\/p><\/li><\/ul><p data-start=\"756\" data-end=\"850\">Shipping costs are calculated at checkout based on your location and selected shipping method.<\/p><h3 data-start=\"852\" data-end=\"874\"><strong data-start=\"856\" data-end=\"874\">Order Tracking<\/strong><\/h3><\/li><li data-start=\"675\" data-end=\"688\">Once your order has been dispatched, you will receive a confirmation email with a <strong data-start=\"957\" data-end=\"976\">tracking number<\/strong> to follow your shipment in real time.<\/li><\/ul><h3 data-start=\"1016\" data-end=\"1045\"><strong data-start=\"1020\" data-end=\"1045\">Shipping Restrictions<\/strong><\/h3><p data-start=\"1046\" data-end=\"1252\">Due to fragrance shipping regulations, some countries may have limitations or restrictions.<br data-start=\"1137\" data-end=\"1140\" \/>If your location cannot be shipped to, our team will contact you immediately to arrange an alternative solution.<\/p><ul data-start=\"865\" data-end=\"966\"><li data-start=\"865\" data-end=\"879\">\u00a0<\/li><\/ul><h2 data-start=\"1259\" data-end=\"1285\"><strong data-start=\"1262\" data-end=\"1285\">Returns &amp; Exchanges<\/strong><\/h2><h3 data-start=\"1287\" data-end=\"1306\"><strong data-start=\"1291\" data-end=\"1306\">Our Promise<\/strong><\/h3><p data-start=\"1307\" data-end=\"1440\">Your satisfaction is our priority. If your experience with 369 Luxury products is anything less than exceptional, we\u2019re here to help.<\/p><h3 data-start=\"1442\" data-end=\"1473\"><strong data-start=\"1446\" data-end=\"1473\">Eligibility for Returns<\/strong><\/h3><p data-start=\"1474\" data-end=\"1523\">We accept returns under the following conditions:<\/p><ul data-start=\"1525\" data-end=\"1737\"><li data-start=\"1525\" data-end=\"1599\"><p data-start=\"1527\" data-end=\"1599\">Items must be <strong data-start=\"1541\" data-end=\"1553\">unopened<\/strong>, <strong data-start=\"1555\" data-end=\"1565\">unused<\/strong>, and in <strong data-start=\"1574\" data-end=\"1596\">original packaging<\/strong>.<\/p><\/li><li data-start=\"1600\" data-end=\"1678\"><p data-start=\"1602\" data-end=\"1678\">The return request must be made within <strong data-start=\"1641\" data-end=\"1651\">7 days<\/strong> of receiving your order.<\/p><\/li><li data-start=\"1679\" data-end=\"1737\"><p data-start=\"1681\" data-end=\"1737\">Proof of purchase (order number or invoice) is required.<\/p><\/li><\/ul><p data-start=\"1739\" data-end=\"1874\"><strong data-start=\"1739\" data-end=\"1755\">Please note:<\/strong> For hygiene and safety reasons, <strong data-start=\"1788\" data-end=\"1874\">opened or used fragrances and deodorizer products cannot be returned or exchanged.<\/strong><\/p><h3 data-start=\"1876\" data-end=\"1910\"><strong data-start=\"1880\" data-end=\"1910\">Defective or Damaged Items<\/strong><\/h3><p data-start=\"1911\" data-end=\"2007\">If your item arrives damaged, leaking, or incorrect, please contact us within <strong data-start=\"1989\" data-end=\"2001\">48 hours<\/strong> with:<\/p><ul data-start=\"2009\" data-end=\"2074\"><li data-start=\"2009\" data-end=\"2025\"><p data-start=\"2011\" data-end=\"2025\">Order number<\/p><\/li><li data-start=\"2026\" data-end=\"2074\"><p data-start=\"2028\" data-end=\"2074\">Photos or video of the product and packaging<\/p><\/li><\/ul><p data-start=\"2076\" data-end=\"2130\">We will gladly replace the item or offer store credit.<\/p><h3 data-start=\"2132\" data-end=\"2155\"><strong data-start=\"2136\" data-end=\"2155\">Return Shipping<\/strong><\/h3><ul data-start=\"2156\" data-end=\"2329\"><li data-start=\"2156\" data-end=\"2262\"><p data-start=\"2158\" data-end=\"2262\">Customers are responsible for return shipping costs unless the item was received damaged or incorrect.<\/p><\/li><li data-start=\"2263\" data-end=\"2329\"><p data-start=\"2265\" data-end=\"2329\">We recommend using a <strong data-start=\"2286\" data-end=\"2316\">trackable shipping service<\/strong> for returns.<\/p><\/li><\/ul><hr data-start=\"2331\" data-end=\"2334\" \/><h2 data-start=\"2336\" data-end=\"2350\"><strong data-start=\"2339\" data-end=\"2350\">Refunds<\/strong><\/h2><p data-start=\"2352\" data-end=\"2515\">Once we receive your returned item, our team will inspect it.<br data-start=\"2413\" data-end=\"2416\" \/>If approved, a refund will be issued to your original payment method within <strong data-start=\"2492\" data-end=\"2514\">7\u201310 business days<\/strong>.<\/p><p data-start=\"2517\" data-end=\"2602\">Shipping fees are <strong data-start=\"2535\" data-end=\"2553\">non-refundable<\/strong>, except in cases of damaged or incorrect orders.<\/p><hr data-start=\"2604\" data-end=\"2607\" \/><h2 data-start=\"2609\" data-end=\"2635\"><strong data-start=\"2612\" data-end=\"2635\">Order Cancellations<\/strong><\/h2><p data-start=\"2636\" data-end=\"2762\">Orders can only be cancelled within <strong data-start=\"2672\" data-end=\"2684\">12 hours<\/strong> of purchase, as we aim to process and ship your order as quickly as possible.<\/p><hr data-start=\"2764\" data-end=\"2767\" \/><h2 data-start=\"2769\" data-end=\"2792\"><strong data-start=\"2772\" data-end=\"2792\">Need Assistance?<\/strong><\/h2><p data-start=\"2793\" data-end=\"2912\">For any inquiries related to shipping, returns, or your order status, our customer care team is always ready to assist.<\/p><p data-start=\"2914\" data-end=\"3019\">\ud83d\udce9 <strong data-start=\"2917\" data-end=\"2927\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2928\" data-end=\"2949\">info@369luxury.com<\/a><br data-start=\"2949\" data-end=\"2952\" \/>\ud83d\udcde <strong data-start=\"2955\" data-end=\"2965\">\u0627\u0644\u0647\u0627\u062a\u0641:<\/strong> +971 56 170 1190<\/p><p><!-- \/wp:heading --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Information At 369 Luxury, every order is handled with precision and care.All orders are processed within 1\u20132 business days. Orders placed&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3922","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/pages\/3922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/comments?post=3922"}],"version-history":[{"count":4,"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/pages\/3922\/revisions"}],"predecessor-version":[{"id":3926,"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/pages\/3922\/revisions\/3926"}],"wp:attachment":[{"href":"https:\/\/369-luxury.com\/ar\/wp-json\/wp\/v2\/media?parent=3922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}